Consent & permission
Before launching a campaign you must confirm you have permission or a lawful basis to call every number. Prerecorded/artificial-voice calls to US mobiles generally require prior express consent.
Do-not-call
- Scrub lists against national registries (US National DNC, Canada DNCL, UK TPS) before upload.
- Opt-out requests during a call are honoured immediately and permanently for your account.
AI disclosure
Agents never deny being an AI. When asked, they answer honestly.
Calling hours
Calls are restricted to the lead’s local time window (default 9:00–20:00).
Recording consent
Where two-party consent applies, agents announce that the call may be recorded.
Honesty
Agents may only state facts you provide. Unknown pricing/features are deferred to your team.